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How Taxes Titles and More Multiservice collects, uses, and protects your information — and the full terms that apply to our text messaging program.
Taxes Titles and More Multiservice (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we handle your information and sets out the terms and conditions of our SMS/text messaging program. By providing your mobile number and consenting to receive text messages from us, you agree to the terms described below.
Taxes Titles and More Multiservice offers an SMS/text messaging program to communicate with clients about the services we provide, including tax preparation, vehicle title and registration services, notary and apostille services, business formation, document preparation, and related multiservice offerings.
The program is used to send appointment reminders, status updates on your documents or filings, requests for information needed to complete your service, and responses to questions you send us. Participation in the program is entirely optional and is never a condition of purchasing any service from us.
You will only receive text messages from us if you have given us your express consent. You may opt in to our text messaging program in any of the following ways:
By opting in, you confirm that you are the owner or authorized user of the mobile number you provided, and that you agree to receive text messages from Taxes Titles and More Multiservice at that number, including messages sent using automated technology.
Consent to receive text messages is not a condition of purchase. You may decline to opt in, or opt out at any time, and still use all of our services. Your consent is never shared with third parties or affiliates for their own marketing purposes.
Once you have opted in, you may receive the following types of text messages from us:
Messages may be sent in English or Spanish. We do not send messages containing content unrelated to our services.
Message frequency varies and depends on your interaction with us and the services you have requested. Most clients receive only a small number of messages related to an active service or appointment.
You may receive approximately 2 to 6 messages per month, though the number may be higher during an active service, such as while a tax return or title transfer is being processed, and lower or none at all when you have no active matter with us.
Message and data rates may apply. Taxes Titles and More Multiservice does not charge a fee for participating in our text messaging program, but your mobile carrier may charge you for each message sent or received, or for the data used, depending on your mobile plan.
You are solely responsible for any charges applied by your carrier. If you have questions about the messaging or data charges on your plan, please contact your wireless carrier directly.
You may cancel your participation in our text messaging program at any time.
Reply STOP to any message you receive from us to opt out. You may also reply UNSUBSCRIBE, CANCEL, END, or QUIT.
After you send one of these keywords, we will send you a single confirmation message letting you know you have been unsubscribed. You will not receive further text messages from our program after that confirmation.
You may also opt out by calling our office or emailing us using the contact information in Section 11, and asking to be removed from our text messaging list.
Opting out of text messages will not cancel any service you have requested from us, and we may still contact you by phone, email, or mail about an active matter. If you opt out and later wish to rejoin, you may opt in again at any time using any of the methods described in Section 2.
If you need assistance with our text messaging program, reply HELP to any message you receive from us and we will respond with information about the program and how to reach us.
You may also contact us directly at any time by phone at (713) 489-9177 or by email at titlesandmore@gmail.com, or visit our office during business hours.
We collect only the information we need to serve you, which may include your name, mobile phone number, email address, mailing address, and details relevant to the service you have requested. Your mobile number and messaging consent are collected solely so that we can communicate with you about our services.
No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third party except as described below.
We do not transfer or share consumer data with any external organizations except when strictly necessary to provide the requested service or to comply with the law. We never share consumer data for marketing purposes. We use administrative, technical, and contractual safeguards to prevent unauthorized access, use, or disclosure of user data.
We may share information only with the following parties, and only to the extent necessary:
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. We retain your information only as long as needed to provide our services and to meet our legal, tax, and recordkeeping obligations, after which it is securely disposed of.
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required by law to retain it. To make a request, contact us using the information in Section 11.
Our text messaging program is supported by major wireless carriers in the United States, including AT&T, Verizon Wireless, T-Mobile, Sprint, Boost Mobile, Cricket Wireless, MetroPCS, U.S. Cellular, Virgin Mobile, and many regional and smaller carriers.
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is outside of our control. Not all carriers or handsets support every messaging feature, and support may change over time.
We may update this Privacy Policy and our SMS/Text Messaging Terms and Conditions from time to time to reflect changes to our services, our practices, or applicable law.
When we make changes, we will revise the Effective Date at the top of this page and post the updated policy here. We encourage you to review this page periodically. Your continued participation in our text messaging program after an update takes effect constitutes your acceptance of the revised terms.
If you have questions about this Privacy Policy, our text messaging program, or how we handle your information, please contact us: